Panera Bread

I love Panera bread, so far I am never disappointed with the food here. Order is always ready on time, perfectly packed and they have got amazing dessert/bakery items which is delicious, perfectly sweet and soft. The best part of deserts here are they are never too sweet nor too much icing, It is just the perfect amount. 😍 The soup and sandwich is perfect 🥰 Coffee here is always refreshing. *Plenty of parking space.

Stopped for a quick lunch. Linda ordered a full sandwich and I ordered the Take Two which included a small salad and half a sandwich. We both got drinks and chips came free with the meals. All total $28.45 for us both which seems at least $10 more then last year at this time. Definitely getting more expensive to eat out as a couple let alone if you are a family.

Food was good as always but the staff was so rude. An employee was literally talking about my family once they had walked out not knowing I hadn’t left yet and was grabbing napkins from the back… maybe next time wait til we’re out of the building, we were only asking about our food because we weren’t sure if we waited for a text or could just grab our food from the window. We had never been to this Panera so we weren’t sure. The staff at Concord Pike Panera should learn some customer service skills because they are surely lacking. Maybe even acknowledge customers when they walk through the door. I know it’s 7 in the morning but you are open & acting like you’re bothered & having your phone on speaker with your back turned to your customers is sincerely off putting. We’ll be sure to share this experience with others, and will definitely not return or recommend this place.

Used the new order kiosk for the firsttime. It's nice to be able to look up your rewards card by email. There are a lot of steps to the kiosk so it takes a minute to get used to. Once we figured it out it went well. The food was good. We had macaroni and cheese along with soup. The bread was fresh. We'll come to this location again.