Arby's

Worst Arby's EVER!!! For starters, the staff was extremely rude, manager included. They didn't want to honor the coupon we gave them. Finally they did. We asked for Arby's sauce and Horsey sauce, which we did not get. We asked for ranch for the mozzarella sticks and got attitude because we didn't order chicken tenders! I ordered a cup of cheese for my fries, which they threw in the bag upside down. We leave to find they didn't give us straws or napkins. The fries were cold, soggy, and grease soaked and the beef on my roast beef was all dried out as if the sandwich was made hours ago. If I could give zero stars i would. Don't waste your money!!

Went to the Arby’s on Forest Hills in Wilson at about 7:30pm. The person at the drive thru was so rude, to me and the car in front of us. We were in a hurry and failed to check our bag before we left the parking lot (it’s a shame we have do do that in the first place). When we got home we found half our order missing. We live far enough away, that we can’t just run back up there. We shouldn’t have to. This is Arby’s job to serve the public. We pay, you provide, that’s how it works. If your workers don’t want to do their job, get rid of them! I hate to feel that way, but my customers would quite hiring us if we did that. To top it off, they wouldn’t answer the phone. How many people did they rip off tonight?

The rude person in the drive thru was talking about my loud car. How rude I didn't appreciate one bit. She should have made sure my food was hot instead of talking about my car. My beef and cheddar was cold and sorry. It will a long time before I go back if I go back. My car may be loud but it's getting me back and forth. It carried me to a restaurant that gave me cold food and sorry Service. I should have went somewhere else.

I went in yesterday with my mom. The place was a mess. All the employees were arguing and cussing at each other very loud! Throwing food at each other. Dropping food on purpose. The cashier walked away multiple times to get in the arguments! Leaving us and other customers in line waiting. Food was sitting up there getting cold. Alot of people were walking out. I have never seen such a disorderly place in my life. Definitely need a new entire crew!

It’s my fault I keep going back, not often but too often, say every 4 months or so. Walked inside, ordered and waited a very long time for a sandwich that didn’t have to be cooked; I ordered a chicken salad sandwich. I blame myself for not checking before I left but I got a plain roast beef sandwich, which I found when I got home. This has happened before and I live pretty far away not to drive back and get I fixed. I am not surprise the parking lot is always empty. Todd Wilson, NC