A&w Restaurant

Listen, the food is awesome, a little expensive though! Combination meals begin in the $8 range and I get it BUT! They want a tip at the window??? I'm driving to get there, waiting in my car for 5 minutes and paying over $8 (actually over $9 for upsizing) for a value meal and they want a tip??? This isn't the employees idea, this is the company's. How about just paying your people more money?

Normally my family enjoys A&W, but this time, it was a major miss. It cost $40 for two adults and the food was disappointing - minus the cheesecurds and root beer. We got parked for nearly 15 minutes after already waiting 5 in drive thru for fresh chicken tenders. While they were hot, they were inedible and a waste of money. Not only did they taste like old cooking oil, but they were greasy and when you bit down, the chicken was rubber-chewy and wet. It was like biting into a balloon. Worse, the BBQ sauce was expired by four months. Likely won't be back anytime soon.

Well! I was hungry and the other dives had long lines of cars, AW had no one. I ordered a plain hamburger meal and I know now why there was no one in line at AW. I have had better burgers at gas stations. The fries were old and cold. Felt like I was eating chips of wood. What really got my spincter muscle tight was that I was asked for a tip before I even got my meal and on carry out. Felt like I was in a border state. 2nd July 2022 I decided to drop by and see if anything has chaged. I asked the speaker box if they had a kids meal because I couldnt located it on the board, the plexi glass was blurred. Speaker box replied back and said " we have all kinds of kids meals" then silence. So I sat there in silence until the next car drove up. Then I just drove off and glassed in the window. The lady just looked at me, as if, who cares. Poor customer service from another New Wisconsin employee. Good luck! Hope you guys dont struggle to much trying to stay in business. Im off the Culvers.