Lonnies On Market

I'm new to brantford and Lonnie's is AMAZING. Such a huge selection. Something for everyone for sure. You will be HAPPY every time. I really love the new girl Mikayla. All the staff is incredible and they work hard, so we should tip them well. Thanks for the fantastic 5 star service. Oh and I REALLY love fresh cut fries and the vegan gravy and cauliflower bites. My faves! Why is it so hard to find fresh cut fries these days? LOVE! Peace Mon......wish you so much success for many years to come.

So the first on Tuesday I ordered 2lbs wings. Drunk Junk. Chicken Cesar wrap and large fruit bowl. We ordered delivery because we have two young kids and we live 5 min drive away from the store. Not only did it take over an hour for the food to get there but the wings and fruit was missing. So I called and let them know and the girl said that they were closed at 2:40 (they close at 3) and I explained I was missing orders and they said sorry we can’t deliver now because we are closed I will put it down in the book and you can get it tomorrow. I called wednesday explained the situation and they told me the girl did not fill out all the information as she should have and they would get back to me tomorrow I said okay and explained again I was missing a large fruit bowl and 2lbs of wings. I called today (Friday) and they said they could credit my phone number although I was previously told they would deliver as they messed up the order I was informed I would have to pay nearly $7 delivery charge for the missing contents of an order that was messed up. So we decided to order lunch as to not waste the credit. We got two drunk junks and what was supposed to be my large fruit bowl and 2lbs of wings from previous order. Again they took over and hour and a half to deliver the order and I called at the 1.5 hr mark mind you we live 5 minute drive away when I called they were surprised the delivery driver was not there and started to talk amongst themselves of how long ago she left. By the time she delivered the food the onion rings were soggy the potato skins were rock hard and dry, the cheese on the fries was coagulated (which should not happen if they were freshly made) as well as the fries were soggy, the mozza sticks were cold and coagulated gravy was cold the fruit bowl looks like they just took a can of fruit and dumped it in a bowl it was slivers of fruit in syrup when I was expecting fresh fruit, missing and extra gravy also instead of getting my origonally ordered and paid for 2 lbs of wings we got 5 wings. All in all extremely disappointed. And very upset with poor service !