Dunkin'

Horrible service! I put 1 star because I had no choice but to be something. You never get what you order correctly no matter how many times you tell them. Today I decided to go inside since they can’t never get it right and I waited 15-20 minutes before anyone took my order and it was only that one person who already ordered in front of me then it took them another 15 minutes before someone finally decided to start making my food. I’m standing there waiting for something that hasn’t even been started yet and they’re standing there on their phones so the manager comes up and starts to make my food but she’s just as bad as them for allowing it

3rd time. I gave this place a break, and i should have just stayed away. They need guidance here, people should not be waiting 15 mins for 1 coffee after being given a ln order, they forgot a coffee and we had to wait 15 mins before we decided to just get a refund in full. They need to understand that No One wants there food cold or hot beverage cold! Goto north and river st, its a walk in, but you get your stuff rite there and then. Or even Thomlinsons across the street!!!

This is the second time I went to this location on a Sunday morning before work and the second time I walked out without a purchase. There were 4 associates behind the counter and not one even acknowledged any of us in the line. (there were 5 of us). I waited 8 minutes and walked out. So did 2 others. I will never return to this location. I would rather travel a little farther to McDonalds where I will be acknowledged and served promptly.