The Lab Restaurant And Bar

Went to the Chandon High Tea with the girls and had a fabulous time. We were pleasantly surprised by the amount of delicious food served and the great service. My wine flute and water glass weren't empty once, with the prompt refilling from the staff. Was a great expereince and will definitely go again.

Really nice restaurant with delicate decor and reasonable price. We ordered 2 café, 1 hot cake and 1 vegetarian breakfast. The food are beautiful and taste good. The staffs are friendly as well. Just feel one is over friendly asking us a little bit private questions like which visa we have , are we students or residents, what’s kind of job we do for living...which we feel too many information in our chat.

Went here for my bridal high tea shower. Honestly wish I went somewhere else. The food was just average. Everything tasted very store bought excluding the scones which were also just ok but fresh. (The stone kind but the fluffy kind) We also paid the extra $20 for 2 hours of Chandon per person. During the 2 hours I asked for 5 drinks and received only 3 of them. I would had also asked for more but could never find a waiter. They then tried to short change us on time when my mum asked for a cup of tea. We had 20 minutes left in our package and she was told no we are out of time. For tea….. There was about 3 wait staff serving close to 70 people. When I followed up to complain on service there was very little in the way of an apology. Would not recommend and would not return.

Maybe give this a read before you decide to book. We were quiet exited at first, but it just went downhill from there. The service was extremely bad, not only did they ignore us but when they handed the menus to us with such an attitude. Definitely consider being nicer to customers since they pay not only for the food but also service. The scones were dry and crumbly (I can crack a walnut with them scones), the chocolate desserts tasted like they’ve been in the fridge for a week, the bread for the sandwiches were as dry as cardboard, the tea was weak and runny.

Service here was really good. I came here for hotcake by the photos shown on the website, not impressive, and was also average, but a big serve, I was so full with my strawberry hotcake. Don’t order too many as they don’t offer take away service😅Environment was nice in this heritage style building. Btw, the entrance is on the George street (intersection of the George Street and Charlotte street)