Taco Bell

Went to pick up an order, the lady said theres only one order with no name (possibly the website's fault). She said what items were in there, but they were the WRONG items. So I was confused. I told her what was in my order. She said they didn't match. Then I showed her the receipt in the email and she gave me the bag. The bag had the RIGHT items that matched what I listed.

Used the tacobell app to order my food and pick up during my 30 minute lunch break from work. I was 9 minutes late to pick up my food. I was told upon arrival, someone else took my food... I waiting 5 minutes for them to prepare my order again... I did not receive an apology for the inconvenience let alone any other items for the issue they caused.

What happened to taco bell? Their menu has been reduced to almost nothing. The taste has never been amazing, however I definitely feel like you can taste the "fast food" in the orders now. Also they need to widen the drive thru, the last section is very narrow, surprise more people haven't mentioned this.

This is a decent location. Service is mostly friendly and fast, and my order is accurate probably 75% of the time. That is, unless I am using a delivery service, then my order is right maybe 15% of the time. They are always leaving items out. Not a super big deal, just something I have come to accept if I want to order delivery. I think my favorite thing about this location is just how cool they are about customized orders. I get a certain burrito but customize it like 5 different ways and the person taking the order is never rude or impatient like at some other places.