Panera Bread

Normally my experiences with this Panera are pretty good but lately things seem to have taken a turn. During this trip I online ordered a scrambled egg and bacon brioche but what I got was a leaky sunny side up egg that filled the bottom of the container and completely soaked the bottom bun leaving a gross substance I haven't seen on an egg, granted I don't eat sunny side up eggs. It was inedible for me and unfortunately a waste of my money.

I haven't been back in a while due to the disappointing experience during my last visit. I have to say this time will be the last. For almost $50 the quality of food is not worth it. Sad this location has gone down hill. Don't spend the $11 on the new chicken sandwich when you can get an entire meal with the same gourmet bun at Zaxby's. Soup was cold, no feta on the Greek Salad and the chicken on the sandwich was cold. Sorry to sound ugly.

It's about the best one in town, but that unfortunately doesn't say much. It seems they rarely clean the tables because they are always smudgy with a few crumbs. Music is too loud. Toilet paper resting on the handicap handle bars? Give me a break. Put the dang roll inside its holder, people. Very lazy. It was this way a few days ago, so if management sees this and looks at the tp, it may not be that way, but I assure you it was.

This is absolutely the worst Panera I have ever been to and they were bad even before the labor shortage. I literally watched at the drive-thru window how my order which was incorrect and then remade using the same bagel therefore the bagel was tough and chewy absolutely disgusting and they also gave me the wrong drink. This is the first time I'm writing a review on this Panera but I have had bad experiences for over 2 years and I tried to give them a chance but I can't anymore corporate really needs to come down and close the store to do some training like they did with the Starbucks that's on Robert Branch as well. I am not sure what's going on at this store but it's been going on for about 3 years if I could give them zero Stars I would.

I received msg that the bagels i ordered were ready to be picked up. The bagels were not ready, not sliced. Staff wasn't too happy to prepare bagels so i said, dont worry about slicing them... Slow service. She was mixing orders and putting them in one bag. I ordered 3 bagel packs and she was combining the bagels and not by orders. I had to tell her to pls prepare it how it was ordered coz it will go to different people. She placed two cream cheese and when i corrected her that i ordered an extra one, she gave me the look that she wanted to cursed me out! The whole time she didn't say a word! No apologies or whatsoever. No thank yous for placing my 3 packs of bagels that was promised to me that it was ready by 7:10am. No napkins, no utensils...like seriously?? I give Panera for 1 star and that is all for the bagels. The service sucks big time early morning.