Cracker Barrel

Went in for breakfast. Ended up ordering the Breakfast sampler. Was delicious. Then went back to the store. They always have cute stuff but you have to walk in and out thru it and that’s how they get you hah! Plenty of odds and ends for all tastes. Every visit is different but I don’t get to go too often. Will always go back!

This Cracker Barrel is pretty good, and although they said a 60 minute wait, we only waited 20, which was awesome. However, come to find out they were out of the fried turkey already (12pm), the broccoli casserole was room temperature, and they ran out of clean coffee cups and small plates towards dessert- strange?

The host asked us how many, looked around, came back, picked up 3 menus, turned and walked back into the dining room without saying a word to us. We just stood there unsure if he wanted us to follow or not. He got past the fireplace, turned and saw us still standing at the stand, waved for us to come in, and quickly walked on. We saw him lay the menus on a table by the windows and leave. Never spoke a word to us other than, "How many?" Never asked us how our day was, if the table was okay or tell us the server would be there shortly. Absolutely no personality. He's definitely in the wrong job and/or needs training before being put in that position. (No stars were on his apron.) Also, one person in our group was using a walker, so it would have been courteous for him to slow down or at least wait at the table for us. On the other side, our server was friendly, helpful and attentive. She was great! And our food was great too!

I always enjoy my food here but what impressed me about my last visit was the general manager. In the short time I was there, I saw him on the floor bussing tables and helping an older customer that didn't bring her walker. That's what awesome leadership looks like. Good managers means a good place to do business.