Subway

Worst Subway experience ever. 2 young bucks working the counter. Did not have 1st or 2nd choice of bread. No tomatoes and the remaining veggies looked horrible. Didn't warm bacon even after being asked. We (2 of us) left before sub-standard sandwiches were finished. The customer waiting in line also left without ordering. Place was dirty and looked like it had not been cleaned in weeks. Will never go back there and am leery about any other Subway shops. This was around 5:30pm.

This place is absolutely HORRIBLE. They have messed up my order SO many times... Always in the most hilariously ironic way. One time I order a BMT (ham, salami and pepperoni) and they give me nothing but bacon.... There's not even supposed to be bacon on there... Today, I order their new mozzarella sandwich. I get everything BUT the mozzarella. If they had called, I would have ordered something else. They have called before to tell me they were out of lettuce but don't call to say they're out of mozzarella for a sandwich centered around the mozzarella? I don't think I'll be ordering from here again. Used to be a regular but this place has gone WAY down hill lately.

Once again another Concord restaurant has let me down. This is based on the fact I went in 2.5 weeks ago and left after finding out they didn't have the bread I like (either one). The worker behind the counter just laughed out of saying I needed to come in earlier. This time the two workers were either new or just didn't want to be there. The young man who attempted to help me either couldn't hear me or couldn't remember for more than 5 second at a time as he asked me 2 or 3 times everytime we worked on a sandwich. I showed him my coupon at the start and he started building. Had to remind him I wanted no cheese on the wrap after telling him when he asked. At this point I could tell he was just going thru the motions and didn't care of I was there or not. Got to the vegetables..... No pickles, the hots had about a 1/2" in the pan and didn't look real appetizing and no black olives. Again I had to tell him several times what I wanted on each sandwich. Got to the register grabbed a medium cup and a bag of chips (as it was part of the deal) he have me the price.. rang my card up then after I was ready to go looked at me and said oh I didn't see the drink and chips that will be 4.26 or some thing close. When I asked why the sandwiches were over $10 in that case (6") since it was a BOGO he goes well that because of the footlong.... There was no footlong. Long story short after I told him to keep the sandwiches and refund my money I left. I know how tedious fast food can be as I did it when I was young but it seems this location runs out of things alot and the customer service leaves alot to be desired.

Worst experience ever!! When I went in with my kids there were 2 people working and one of them was leaning against a counter napping while the other was preparing multiple online orders. When she finally came over to take our order she went into the back for new cheese and didn’t come back for 5 minutes. At this point there were 4 other people in the line and lucky for them we had very simple orders with no veggies. Absolutely terrible service!! I will not go back to this one!!

Just picked up an online order, which I still had to wait for...but no fault to the kid working. It was busy and he had multiple online orders. Then a walk in with a very large order! The manager of this location should be ashamed! Leaving the poor kid to work alone after only working there a couple weeks! No wonder you can't get and keep good help. TERRIBLE! KUDOS to the kid working for keeping it together. Even though he was visibly stressed out.