Whataburger

Delicious. I ordered burgers and shakes. I tried the spicy ketchup wich is not really spicy. My order was prompt and accurate. Cashier was helpful when I ordered. The place could use more cleaning. I'd like to think that they are affected by staff shortage because every team member was busy taking or making orders and they had a long drive through line.

Walked into this location to be greeted by the fact the place was slammed with over 20 groups, not just people in families that were here, but groups waiting on their food. Out of most of their stuff and has multiple people in the drive through waiting for food. 7 of the 9 people were practically new workers who hadn't been taught how to work here. Drive through and Dining room closed due to them not being prepared. Manager is nowhere to be seem, multiple orders seen sitting out with nobody attending to the food and just letting it sit there. Seen 7 people served since my family entered here, and 6 of them came back with their orders incorrect, and 3 from the drive through as well. 9 people with their orders incorrect with the drive through and dine in together. Out of 15 people. Come on. Guy comes in with a phone saying that he hadn't gotten his order in 35 minutes and finds out his food has been sitting in the kitchen for the past 10 minutes. Woman next to me says that she has been waiting for 35 minutes and then some. My brothers food (who we came to this location for) was not even hot. Place is ridiculous. Don't ear here, go to Denton if you really want Whataburger.

This is not me hating on Whataburger. This is just me being REALLY disappointed by this particular location. The cashier behind the counter was acting very strange and thought she recognized my family and I (we’ve never been to Decatur before). She gave us part of the wrong order. The bathroom was absolutely disgusting. And the burger (what Texan doesn’t love Whataburger) was soggy. Man. I was crushed.