Rock'n Rollz Sandwich Co.

I ordered a 16" Mighty Meaty pizza and garlic cheese bread on the mobile version of Rock'n Rollz website earlier this evening. I got a notification that it would be ready for pickup in 25 minutes. When I arrived 25 minutes later to pick it up, I was told it would still be another 5 minutes. Honestly, no problem. But when I got my pizza it was only a 12". I told the person who gave it to me that I had ordered a 16", and needed to feed three people. He shrugged, and said, "Well, we only charged you for a 12." I told him I was disappointed, and waited for him to say, "I'm sorry...let me take care of that, and make you another pizza." But he just walked away. It's not my fault they messed up my order, but no effort was made to fix it. I'm giving two stars because the pizza was honestly pretty good. But the garlic cheese bread was rock hard and stale, and the marinara dipping sauce was ice cold. The worst part? Their website makes you add the tip in advance when you order online. And I tipped almost 30% for what ended up being stale garlic bread, cold marinara, and a pizza that was two sizes smaller than the one I ordered. Not one thing was right. What a letdown. I really should have driven it all back, and I regret not doing so. I'm sure the management will be along to post a snarky rebuttal to this shortly; they seem to do that whenever anybody dares to not give them five stars. But I stand by the experience I've relayed here. Edited to add: the owner of this restaurant, Todd Culbertson, looked me up on Facebook and sent me a nasty message after I posted this review. I have screenshots. Consider this before you order from his restaurant.

This company has lost my business for good. Not only are they not allowing anyone to order in your store but you won’t accept cash. So I tried to order over the phone and have them deliver. Now they are saying they can’t deliver 5 miles from the restaurant. I live 1.5 miles from their place and they now my address. You have to be the absolute worst run business I have ever delt with. Total disgrace!