Pizza Hut

Me and the wife work long term care. We had a resident place an order for dinner to be delivered. This resident orders from this location 1-2 times a week. On 5/18 an order was placed by the resident and never delivered. Resident elected not to receive the facility dinner. Continually denied anything to eat from the facility due to wanting the order. By 10p the resident elected to accepted a PJ&J sandwich due to order not being delivered. Resident made a phone call in 5/19 to establishment and was told “sorry, nothing we can do about it”. Since when has this become acceptable behavior? So, I called the evening of 5/19 and spoke to a manger (Maxwell). Was never given a reason the delivery wasn’t made on 5/18… was instructed that the order would be recreated and delivered by 8:30p. I received a follow up call back stating that the order would not be reproduced because if their system and the resident would have to pay for the order again to call back on 5/20 after 4p and the order would be completed. Here we are on 5/20 and after filing multiple reports against this establishment I highly doubt any rectification for this resident when I call after 4p. What has become of society that a company is unable to rectify their wrong especially when it pertains to a resident of a facility that is unable to provide their own care? What is the difference between yesterday correcting the order for delivery and having to call back another day to get it completed? Worst way to handle business

It's really unfortunate that this particular Pizza Hut is the one on forced to order from. If you order anytime past 3pm you will be met with rejection after rejection when you try to add items to your cart. Every day, every single day they will ALWAYS run out of every crust, every sauce, and everything else. They've been like this for 3 years now. You'd think they'd have a manager that was worth something that would start to order enough product to meet demand but they don't. They haven't for years. So yeah, especially if you want pan pizza you better order it for lunch because they will 100% be out of it by 3pm on a weekend, guaranteed. Absolutely horribly run Pizza Hut.

This pizza place stands with the hometown guys; they take care of their customers. If you are craving a classic Pizza Hut pizza like I was it doesn't disappoint, The stuffed crust is just as excellent as it was when I was young. And it's the staff of this Pizza Hut that really makes it shine, great service, quick delivery, excellent results. The pepperoni they kept the standard of pepperoni It's a great standard, the meatballs; how could you understand the magic of Pizza hut's meatballs and each pizza place has their own meatballs in the way of doing it there's something nice there's something super comforting about the way that Pizza Hut does it. This Specific Pizza Hut is fantastic, I know that when I'm under crunch doesn't matter what level of demand they have they deliver very generously. It's really a love letter to Pizza Hut in general, and I wish many more years of prosperity for this location especially.