Mcdonald's

Good food, great service. The restaurant was very clean and the bathroom was too. This is one of the better McDonald's I've been to. Most McDonald's I have recently visited have steadily declined in service and quality of food, for example, serving burgers and French fries that are cold and have been sitting out for awhile. This is one of the few McDonald's that are the exception to the others. They keep a clean and tidy restaurant and they genuinely seem to care about providing good quality food and good service to the Customers. Thank you.

Employee never said a word until I said 'hello?' they then said something like 'yes, waiting for your order.' So no greeting or saying anything to me? I just order my food whether or not they are ready? Very poor customer service. Also cashier did not give me or even offer to give me a receipt. My meal was a Bacon egg and cheese meal with orange juice right around 5am. Used to be a location that did better but I guess not anymore.

My son and I went thru the drive thru this afternoon. The McDonald's on Airport Frwy at the Precinct Line Rd exit in Hurst. The line was very long, as it sometimes can be. We ordered our food and went to the pay window. Pulled up to the second window and noticed we did not get the cinnamon roll we had ordered. Well, we both know we ordered it but turned out we were not charged for it. So at the second window I asked for the cinnamon roll and offered to pay. There's no money till at the second window, so I was told I would need to go back around the drive thru or go inside. I asked the window guy if he could go over to a counter cashier person and make the transaction so I could get the roll. He walked away, came back and said no. I asked for the manager. It took her a long while to come to the window. She said no. She said they were too busy and I needed to go back thru the drive thru or go in....otherwise she would call security. Unbelievable. All the time it took the window dude and the manager to say no, I could have had the roll. When I drove away, there were 2 cars in the drive thru and 3 in the parking lot. That doesn't seem very busy to me. We will not go back to this location