Chase Bar & Grill

First time eating here, and I have to say I'm so beyond disappointed. I order $60 worth of food, and it's all disgusting, burnt, and cold. I ordered a chase club, got the ends of the loaf of bread , hard stale bread, and cold, hard bacon. I asked to add avocado but got guacamole instead. Also ordered a Irishman burger, a regular hamburger, and a French dip all of it was burnt, had old cold meat, and you could taste all of the food burnt to the grill from what I would hope is just from today. When I called to figure something out, all I was told was that the manager wasn't available and they don't know when they will, maybe Monday. Now I work at a restaurant and when someone complains about their food, I don't need a manager to help them myself. I figure it out and get it taken care of... I don't think I'll ever try to eat here again.

My Reuben sandwich review from Chase Bar & Grill in Independence.. I rate this 7 The pastrami was grilled bring out more flavor in the meat, there was the right amount of Swiss cheese when you take a bite and it strings, there wasn't to much 1000 island dressing which usually makes it a messy sandwich to eat, the marbled rye bread was litly toasted on the grill and not to greasy. Now, the reason why it rates only a 7 is the saurkraut. For me, the kraut is what makes or breaks a Reuben sandwich. The kraut was just that, no special care in given to one of the most important thing about a Reuben. I would recommend this place and sandwich but sadly it only a special and not on the regular menu. I also rate the place a 7..

The Chase Bar & Grill in Independence was a fantastic experience. This place has everything you need for a relaxed and pleasant evening. They have indoor tables and a outdoor patio with a cozy gas fireplace, where smoking is allowed. Everything on the menu is delicious, but they are know for there juicy burgers. Bartender's are Josh & Zach, both are amazing & take pride in their work. Masks required, limited parking, cash and plastic accepted.

Disappointed with the lack of care. Called to let them know two people in my group shared a meal. Both were up all night sick from it. No they were not drunk. Their response nobody else complained. Not a sorry or how are they doing. Person on phone said there is nothing we can do. She didn't even want to know what food it was. Food poisoning is obvious here people. Show some care to your customers or they will never return and your lack of care will destroy your business reputation.