Wendy's

These guys had it hard today. They were short staffed it seemed (came between 1-2 pm and) and they were moving as fast as they could and stayed kind and patient with smiles even thought most customers were not being kind and mostly being rude even though you could clearly see they were low on staff. The food was great and the employees were great.

I have always liked the fare offered at Wendy's and being a frequent patron of the one at 4322 Southport Road in Indianapolis over the past couple of decades, I have come to know many of the staff and managers. My problem at this moment is I cannot reach a living soul at this particular franchise and, without being able to contact any sensient being, this is my only way to notify management there, if any exists, of my complaint and request for a resolution to my situation. On Wednesday, August 16, 2023, at approximate 8:15 P.M., we ordered dinner for five (5) people via the drive through. As with all patrons of a business, we assumed that our order would have been filled properly and completely. Such turned out not to be the case. When we sat down at home to eat, we realized that a double-baconator had been replaced with a double cheeseburger with all the trimmings (not what was ordered or what our family member desired) and an order for large french fries was missing. Additionally, in checking the bag to see what had been recorded as our original order, we discovered that the receipt was NOT included with the food. Being essentially a double-baconator large combo, minus the highly priced drink of $3.65, comes to a total loss to me $13.66 and that DOES NOT include the tax that was I add to my loss. Since I cannot reach anyone at the 4322 Southport Road Wendy's franchise, I trust that somebody in authority at that franchise OR IN DUBLIN will contact me to arrange for a resolution . . . plus the tax! Thank you.

Awesome Wendy’s! The store was short staffed and still managed to clear the drive through quickly. The chicken nuggets were cooked perfectly. The burgers were great, and the fries were great too. Did I mention the strawberry lemonade? Quenched the craving of my pregnant (with twins) wife. Kid approved, clean, quick, and delicious. What all Wendy’s should be!