Arby's

ALL FIVE of the stars I am giving go DIRECTLY to Demetrius!!! Let me be clear about that!! This young man was the ONLY person doing EVERYTHING in the store!! Taking the orders, accepting payments @ the window, making the food, & bringing it to the cars!! He not only had a great system that he was following to make the process smoother for himself, but he got all the orders correct as I sat there watching him bring HOT, FRESH food out to the customers!!! AND, AND, he KEPT a POSITIVE attitude during the entire thing!!! This young man deserves a raise & recognition!! Arby’s needs to do better & get him some help!!!! He IS PHENOMENAL!!!! Great job Demetrius!!!

short: Last night LATE drive-thru, Joshua was an amazing example of going that extra bit - well done Sir! Thank you! The food was ...meh... it's Arby's. But Joshua is 5stars. More: My wife went to Florida for business and first day knocked out by covid, to spend the next 4 days isolated and miserable in a hotelroom before her flight home would allow. She had been crying for days. I wanted to have a favorite sandwich ready for her when I picked her up. Joshua was alone in the restaurant taking care of one customer at a time and doing a damn good job. Bombastic! Extremely polite and friendly! I share too much with strangers regularly, my bad, and told Joshua what's up. He insisted that I take a milkshake to her as well. Joshua, if you read this, that's the first chuckle she had all day. You are what makes great customer service! Thank you. DJ Enzyme.

Awesome 👍👍 food tasted 😋 🤤 very good 😋 I will be coming back They were quick also 🙂 so that was awesome because it seems like everyone else is sooo slow in the drive thru anymore around here it's pathetic BUT HERE THEY WERE FAST, NICE AND EVERYTHING I ORDERED WAS ACTUALLY IN THE BAG YAY 🎉🥳 LOL I LOVED IT 💖💖💖

This Arby's is out by the new Menards Indy East. I run to this Menards a lot for materials. So sometimes while I'm working I get hungry and want to stop somewhere quick. Where I can get in and out real fast. This Arby's has hit food and fast service. The staff is quite friendly as well. I love it. They go above beyond with fast service. I love it!!!!!!

Best fast food service through drive thru. Wish I would have asked for lady's name but the times I've gone she has taken my order and goes beyond giving GREAT customer service and is so sweet with her words. Had to wait for my order and I noticed as she was walking to me, she checked the bags make sure order was complete and noticed it wasn't so I seen her walk back and told them it was incomplete. So aside from taking orders, charging, she was also the one to walk out to bring me my order. She always makes my experience there pleasant so had to give her a shout out. THANK YOU...also, food was HOT & FRESH!