Papa Johns Pizza

I Just want to say that Caleb, the GM at Papa John's at 3737 East Washington is an amazing manager. Before I became disabled I worked with the public (including food service) for over 20 years. I know how hard it can be to deal with angry, upset customers. I had the worst experience tonight with this store. I was made to feel like they were not taking any responsibility for the situation. I talked to someone at PJ headquarters and they sent my dispute to them and told me I would hear from someone within 24-48 hrs. An hour and a half later I got a call from Caleb who made me feel like I was important enough to hear my complaint and take action to fix the situation. He was polite and really knew how to correct the mistake. He was the only one who didn't try to put the blame on someone else instead of trying to fix the situation. I just want to Thank him for all his help and let the person know who hired Caleb that they made the right choice in hiring him to run that store. It is because of Caleb that I gave my 4 star rating😊😊

I have not ordered from Papa Johns in a long time due to horrible past experiences. However today I felt the urge and wanted some Papa Johns. Not only was my delivery here at my home in a timely manner, my food was hot, delicious, and my delivery driver used social distancing practices and was extremely friendly. With this being said I will start ordering from this location more often with the amazing service I got today. Good Job Papa Johns you have got your customer back!