Burger King

We have been neighbors with this location for about twenty years. We are elderly and do not get out a lot to eat. The last time we visited this location the hamburgers' were cold and tasted very poor. We did not want to come back for a few months after this experience but I convinced my wife to try it again. We gathered our coupons that we received through the mail and thought we would get a couple of meals. We really appreciate your coupons and it gives us a chance to try new items. When we arrived we had to wait about ten minutes for the staff to help, and it was no big deal, we were in no hurry but could not find our coupons that we clipped. The staff reminded us that we had to have those coupons that are coded or they could not help us and it was our problem. I understand it is very important to have the coupons, but on the other hand it might defeat the purpose of customers revisiting the restaurant and enjoying the experience. The staff acted like we were taking up their time rather than helping us at this point. I think if I was the manager, I would have some coupons, copy's or originals, under the counter to have the opportunity to help people once in awhile, rather than make it a altercation at their restaurant. I guess we were caught off guard and decided to leave and go across the street to the other restaurant. I think that the Burger King corporation spends time and money and would suggest this situation be handled differently for the opportunity of the customer coming back to enjoy the dining experience. Best regards, Carrie

Always extremely slow service. I don’t know how this store stays in business! The website says they close at 12:00am and they are closed now at 10:15 on a Friday night! Wendy’s down the street always has great service and actually sticks to their posted schedule. Really awful management and needs a new owner. Really sad!