Zaxby's

If I could give zero stars I would. Stopped by and ordered two salads for my wife and I in the drive through. When we got home we noticed my wife's salads has a LIVING COCKROACH crawling around inside it. I had already started eating mine. We took this picture, threw the salads away, reported to corporate, are in contact with the local health department.

This location deserves a 0 for a score.I drove a couple of miles on my lunch break to purchase food and when I got back to my work place the chicken was still red and bleeding inside. I was very dissapointed. So I calld the manager name derrick and he said in so many words tuff luck. I didn't get off from work til late the same night, however they would be closed, he said that I needed to bring the un eaten portion back. However i didn't want to have raw chicken smell in my car for 10 more hours. He said that it was company policy. I will never eat there again or suggest anyone else to.

The wait time is beyond what it should be. I came about two weeks ago and there was no one there to take my order. I waited more than 15 min just to get to the window where the girl was rude. Food tasted good. I am literally sitting in the drive thru right now writing this review because I have been waiting for more than 15 min from when I ordered my food. I still have not gotten it. The girl who took my payment has no business working in customer service. Please hire new people or have the owner come in and do something. Finally got my food and the boy says “ you got your drinks?” With an attitude. Unbelievable! We all work and we are all tired. There is no excuse.

My food was purchased from the Zaxby's on Northside drive. Although the food was good, the service was not. It's a bunch of young people who don't know how to make a customer feel welcome to come back. They are so unprofessional. I was handed our order and the cashier didn't say thank you, come back, nothing. She closed the window and that was it. I will never go there again.

The two black employees there were playing around and the food was sloppy. I ordered an unsweetened tea and did not drink it because one of the employees told the other employee "Ayr girl go make an unsweetened tea" and she about pitched a fit. I will not be going back here, and I don't think many other people are either by the the lack of customers I see when I ride by.