Pizza Hut

I would never in life order frm them ever. With they racist a$$ Rude a$$ . Papa jones don’t even deliver to me but before they ever get another dime of my hard own money i will go wherever to get a pizza… I emailed corporate n all nobody even called or even reached back out to me for that matter. So yeah they lost a very loyal customer because my kids love pizza .

Let me start by saying that although I had a bad experience with my order, the staff was very friendly and apologetic. I recently placed an online order and was given a ready time of 25-35 minutes. I arrived around the 30 minute mark but my pizza was not ready. I waited another 30 MINUTES only to be told that my pizza showed ready but, "they lost my pizza" and it would be ready in another 15 minutes. I did not believe the 15 minute time frame because there were another 6-7 people waiting on their orders as well so I cancelled my order and was fully refunded.

I would like to see the staff greet the customers, wear masks, and gloves. I stood there on my lunch break for at least 10 minutes and no one greeted me then finally someone came to the register to see what my name was. By then I was disturbed by everything I had seen in the background, one guy was playing in his beard and then went straight to cooking boneless wings. Plus, he did not wash his hands after he wiped the counter down either. So, I requested for a refund unfortunately I have to go back all tomorrow so do it with that same manager because I was on a lunch break to pick up my kids a quick lunch that I never received. I had to run by the store and get them 5-minute Pizza to go in the microwave. I usually have my boyfriend for mother pick it up for me. But my kids wanted something on lunch today so I have never seen the staff do what I seen today. So I definitely will not recommend this to my staff or clients at my business or any of my family