Applebee's

"You're total is $12.42". I handed her a $20. She gave me $7 back. When I asked for the 58 cents she said "I don't have any change". "What do you mean? You don't have any change?" I said. She insisted that she didn't have any change. So I said to her "That's not my problem. There's no sign that says exact change required." So she shrugged her shoulders And I kept pushing so she screams across the room to someone. "Hey do you have 58 cents?". What kind of nonsense is this? Is this the new way we do business? We gyp customers out of their change because the store doesn't have any when there's a change tip jar sitting right next to the register? Unbelievable. The woman wasn't even apologetic. She put it on me. Tried to make me feel bad for asking for change. She's not even a server but a register. I will not say her name here because it's not going to help the situation. But Applebee's needs to fire that employee and get rid of her quick. Thankfully they got the order right. Just wow --- just wow ---like what just happened?

Wow. I was surprised with how good the food was. I got chicken bowls to go for myself and family. The food was delicious and filling. The person taking the order was great. I picked up the food and the service was great. Recently at OTHER restaurants we had issues. Get home and the order is wrong or items missing. NOT HERE JUST GREAT FOOD GREAT SERVICE. I will be back soon.

The bartenders are awesome, I really like how the walls look so artistic with some individuality to them. I asked one of the bartenders about the cook design inside (I was thinking that this was just a busy & successful location, and were able to do stuff like showing the individuality of community because of their success), and surprisingly, she said this is how all the new Applebee's looked now. Normally, I'm content with Applebee's...but I don't remember being so enthusiastic about the food, I may not have been that hungry the night I was at this location, but was more just looking to have a drink (due to earlier events going on in my life, most would find it frustrating). Next time I return to this location, I'll try to give better feedback on the food itself.... everything else was good, the ambiance, the bartenders, the location (right on Rt. 211, and right down the street from the junction of I-84.

Tonight I decided to go to apple bees for a diner out. When I arrived I was told by the hostess to give them a minute to clear a table for us. We were seated in a section and the waitress kept walking past us until we asked if we could get drinks. Her response was I’ve been here over my time and have to either take a break or leave! But said she was going to speak to her manager she came back and said I’m sorry but I can’t serve you and someone will be with you shorty! I went back to hostess explaining what just transpired and he said give me a second and I’ll go get the manager. He came back and said “My fault I’ll move you to a different section I didn’t know”. We asked to speak to the manager and was told he’s in back but it’s my fault! Long story short we were moved and the waitress that said she couldn’t serve us remained on shift for the duration of our dinner! Very poor customer satisfaction and unprofessional service.

Service was slow, place unkept, waitress promised hand wipes which were never brought out. I ordered a Southwest Chicken bowl, which had the lettuce pieces edges brown, our drinks came after our meal. When waitress brought out our drinks I asked her to take back my food. She asked if I wanted to order something else, to which I declined. Didn’t ask if there was something wrong just took it back. Tables were left dirty with no one cleaning up. NEVER patronizing this location again.

Called to ask if they were still taking people. The guy that answered the phone stated yes. We got there within 4 minutes from the call, which was a lot shorter than we expected. When we arrived the door was locked. We called and the guy answered again stated that he was going to send someone to open the door. We walked in and the lady that was standing at the bar seemed shocked as if she never seen black people before and quickly stated that they were closed and not taking anyone. We told her that we literally just called. She stood there made a face and said absolutely nothing. Don’t waste your time here.

Absolutely the worst ever experience at an Applebee's restaurant. Entire dining experience took over 2 hours from beginning to end and the restaurant was only about 25% full. Overheard staff talking to other staff stating they only have 4 servers on tonight. Seems to me they should have scheduled more staff for Father's day. Food portions weren't even close to what was depicted in the menu. Overall completely frustrating and terrible experience for my Father's day dinner. Do yourself a favor and steer clear of this failure of a business.