Ihop

If I could give it a zero I would. The worst service I've ever experienced!!! Once we were seated by I'm assuming the manager, he said our waiter would be with us shortly. We waited 25 minutes with anyone to come and take our drink order 25 minutes!!! Absolutely unacceptable! The manager had seen us sitting there and didn't bother to come over!! Finally after 30 minutes a waiter comes to our table. He was really nice and apologized for the wait. I was super annoyed at that point and he knew it but obviously it wasn't his fault so no need to take it out on the poor guy. We were not the only ones who had issues that night either. Another party was telling the manager about an order problem. Clearly there's a problem here at this location and communication isn't there. If your short staffed (like oh maybe you have ONE waiter) tell your customers that first. It's common sense!!! I definitely will not be going back to this location!!

We went to this IHOP on a Sunday afternoon. There was 1 other party in the restaurant that day. It took over 20 minutes for a server to take our drink order and another 20 minutes to come take our dinner order. It looked like a lot of the servers were leaving at that time we had a total of 4 servers. Finally the last one was nice and on it. We only go back because of sentimental reasons. Otherwise we avoid this place

I went back to the Norwalk Ihop because it was convenient and It had a one for one tally.(one good experience and one bad). This morning I had a satisfying visit. I got there around 1030 is a.m. the wait wasn't too long. About ten minutes. They seemed busy. I did notice some disgruntled customers who were told to wait outside, because of crowding issues. I think they would be wise to provide shade and a waiting area for busy days. Service was satisfactory. Food was the same. My table had an un even leg issue and spilled my coffee all over while I was eating. Overall It was a good experience.a little more pricey than dennys, but I already new that.