Jack In The Box

Don't go to this Jack in the Box! Very poor service, staff never can get your order right, there English-speaking is very bad. They always have an attitude like they hate white people. Jack in the box needs to get a new crew at this store and quit telling people that they are sorry for your bad experience. Your bad experience is everytime! When you read the reviews! They are all bad at this store! The few good reviews are written by the employees! YES we know that trick too!

The crew is VERY polite, and they do their best. I've been asked to pull over in drive thru once, and I had to go inside to ask about my order. Turns out they forgot about it, so I just asked for a refund. Today I ordered the popcorn chicken with curly fries. It wasn't bad, but KFC does it better. I'd only order it again for the spicy chicken. I didn't eat the curly fries because they were stale. Which was a bummer, the curly fries are usually always good, but these had the taste and texture of fries that were left out and then reheated 🤢 I even separated them from the chicken they were so gross I still like Jack in the Box, but I definitely have to think about coming back to this one.

Ordered at drive thru. Ask me to wait for food. Got home not far from place. It was stall and cold sourdough Jack. Frys are nasty and stall the manager didn't even refund me back for the entire combo. Wasted my gas time. Dinner with my family gone. Stuck driving back here wasting gas when it's super expensive and still hungry. This jack in the box sucks. They have such attitude now. Worked at Mc ds it sucks I get it don't be rude I was not. Poor experience never coming back and it's my favorite fast food. Don't come here if you want fresh cooked food. You will wait and get stall food and 7 dollars back on small sourdough jack combo if bad.

We came through the drive thru and had a very difficult time understanding the drive thru worker which made ordering difficult. She was very short with responses and seemed frustrated that we had difficulty understanding her. We ordered kids meals plain (no sauce or veggies) with added bacon to the cheeseburger. However, when we received the food it had the sauces and veggies. We returned to drive thru lane and the cashier was refusing to fix the cheeseburgers because they “can’t” do that. After going back and forth the cashier finally switched out the cheese burgers. All of the back and forth was unnecessary and a simple fix of the burgers would’ve been enough. Mistakes happen but when asked if it could be fixed and told multiple times “No” is when it becomes a problem.

Not sure if it’s bad luck, but disappointed every time I come to this location. Fries taste over salted and as if they’ve been sitting out a while, same with the tacos, as if they premade a lot at once and they’ve been sitting out. Today specifically 01/18 I ordered through drive thru, pulled up and received my food, went home. I originally ordered a 6pc tenders combo with Kurly fries. I opened the square box and I saw egg rolls, and the fries tasted as if they’ve been sitting out for a while. And I only live a few mins away. I tried calling, but the number listed goes straight to voicemail. I ate the fries for the meantime since I had things to do. Went back 2 hours later to get my tenders and request an Oreo milkshake for going out of my way to get my Tenders that I should’ve gotten the first time. But all they gave me was the tenders, not even caring about me having to go back.