Ihop

Came for brunch on a weekend with my son and father. Were seated quickly and, as it wasn't too busy, the hostess asked if I had a spot I preferred which was nice. Everyone loved the food and the wait time was your typical 12-15 minute wait. What really stood out most was one of the waitresses that, in passing, saw that I was a bit short on a side for my order and offered to get me more. I could tell she was tired and/or had her personal issues going on but despite that provided great customer service. Hats off to the hiring manager, kitchen crew and to all those working the floor on the wait staff. Thank you all, and you specifically, young lady.

The waiter was patient and very kind to me and my small children. Offered a booster seat and high chair before I could ask for one. Took our order quickly and food came out fresh and quickly as well. While paying my 2 year old decided to look in the kitchen. They were very kind and friendly to say hi to him and that he was fine to check it out as my 4 year old tried to be helpful to pull him away.

The assistant GM Kyle was great. He was so helpful and made me especially welcomed. The room was cozy. Within walking distance to the State farm stadium. I would walk in front of top golf especially on the way back. They do provide a free shuttle but it stops running from Renaissance hotel at 9:55 p.m. I'd definitely go back. Again, Kyle was fantastic. The restaurant had a decent breakfast selection and wasn't overpriced.

Food was great. Our server was great. There were maybe 10 other patrons, half had their food already when we sat down. We waited 45 minutes for our food. One guest that was seated 15 minutes after us got his food long before us. I've never had this problem here and it may just be an understaffing issue. Table service was good though.