Subway

The Girl went out of her way to fill are orders and had everything right it was for 30 people and everything was perfect she wrote down whose was whose every one thought I did a Great job .but it was the wonderful Lady she made a bunch of people happy 😊 I could not believe what a great person to even write the names of each person I will for ever go and buy from them and the management is Great 👍 thank you so much they made a perfect work party even better with all the different orders and they pulled it off perfect

I want so badly to give this place a good review! I go in frequently for the fact that when it's hot I don't like to cook and how awesome does subway sound on a hot day? There's three workers here that are completely stellar and the rest I can't imagine how they even still have a job. My mom manages a Subway, one of the top ones in the area, but who wants to visit their Mom at work and it's not convenient. I know how things should be done and they just can't get it together. Customer service is a roller coaster and you never know what you're going to get. They have zero clue how to make sandwiches nor how to listen. I always get extra meat on accident due to lack of training (I'm not complaining about that) I always get sauce I never ask for, and the quality of their products is always questionable. Most of the employees don't care and the ones that do, clearly don't get respect from management and end up leaving or succumb to the day to day same old same old and no longer want to go above and beyond. It's really sad to see and I'm a pretty easy going customer and it's taken me a year to write this because I try so hard to give people the benefit of the doubt but today, I've had it.

The manager Cassandra at this location is very rude and does not care about the customers!! She said there was no more pastrami at 5pm because it was still frozen. Didn’t offer apology or anything. She said it didn’t matter because they were ‘Going to close in a couple hours anyways’ .. Do not waste your time coming to this location. It’s not as clean an the other ones and the manager does a poor job of running the store.

The quality of this location has really gone down. There bread is always hard and stale and they seem to always be out of the Italian herb and cheese. Last time I went in I think I got sick from the meatball sub. It had a different taste to it than it usually did. The next day I was deadly ill vomiting and diarrhea. Do yourself a favor and make your own sandwich, tastes better and you know what is actually going in to the food

Went to this subway location because of a bad experience at a near by location, called the manager and told him about my bad experience and they so happened to own this location as well. She explained that she was sorry for the rude staff and offered us a %10 discount which she said she called in. She never called and we didn't mention it because the %10 doesn't matter to us, the quality of customer service does, and neither of these location is worth the time and money of the fine patrons of Santa Clarita. Save your money and don't support rude people that cant even stick by there word. No integrity at all!!