Kfc

As someone who became a vegetarian at a time where I'd lived enough to have had all the fast food, but long ago that I barely remember what it tastes like, I'm always pining to have the experience of eating like "regular people." The last few years have brought a renaissance of "plant-based" options to, not just fine dining establishments, but the formerly long-gone from my palate fast food places like Kentucky Fried Chicken. I was super excited when they announced a partnership with Beyond to offer Beyond Chicken nuggets. The very idea that I could eat a meal from KFC, after more years than I'd care to admit, had me pumped. So my wife, child, and I ordered delivery...each of us getting a box of the new Beyond nuggets, plus a biscuit, a side of mashed potatoes, and a lemonade to boot. Kudos to KFC for offering this. All our nugget orders were seriously overcooked. The coating gave me a little bit of a nostalgic memory for what I remembered KFC to taste like, but the inside, Beyond part, was overcooked, super-dense, and not, I'd imagine what it should have been. This is really disappointing. It's so easy to overcook plant-based meats...Did whoever made this batch just make a mistake and cook them as long as the regular chicken? Are the staff just not trained well enough on how to cook this new product? I'm not sure, but in week 1 of its availability they did Beyond Chicken wrong, and if this is the way they're offering it, it has the potential to be a flop. I really want this product to be successful so I hope they figure out how to properly cook them. The inside should be tender and juicy, not dry and dense. I'm sure this isn't the standard that they developed with Beyond and it was just a preparation error...but 3 orders...all overcooked...not good. The mashed potatoes were as good as I'd expect from a fast food joint...ie: not very but edible. I liked the biscuit. I eat a lot of biscuits. I make biscuits...this tasted like a good, buttery southern biscuit. Fingers (human, not chicken) crossed they'll get it together and perfect this offering so we plant-based folks can truly enjoy it. P.S. Why not offer a vegetarian gravy while you're at it?

We visited the drive thru and ordered a chicken bucket with mash and coleslaw, then drove 20 mins to a Park to sit and eat before a dog walk. They had omitted to include utensils for the mash or coleslaw. Not even any napkins for the chicken. We tried calling the store 6 times over one hour to at least let them know. Each time nobody picked up. This store needs to do much better.

I'm really sad right now I ordered the Spicy crispy chicken sandwich And just got a chicken sandwich without the sauce, A lot of mayonnaise and two pickles (yuk) So I called to tell them about my order and maybe take it back they did even answer the phone. After ringing maybe eight times it just hung up 😫