Zaxby's

Let me just start off with saying that most of the customer service here is amazing, the food is great and they get everything out really quickly with the top most respect. But tonight I went there I’m actually from out of town so I just was stopping by for dinner. I went to the pick up window and the woman at the pick up window it was really nice she is new and I can’t remember her name but, why am I giving this place two stars is because the attitude that the manager had with her whenever. I added an extra sauce at the window that’s totally my fault I forgot to ask at the speaker but it’s usually never an issue. the manager on duty tonight her name is Angie and she was totally rude to this poor girl she said she had only been there for two weeks and Angie said and I quote” have you not been properly trained I don’t understand what’s going on I don’t understand why you don’t know these things. How long have you been working here because obviously you don’t know what you’re doing” First of all I think it’s super rude to speak to your employees that way I understand that she may not have known something but nowadays nobody wants to work and nobody wants to be a hard worker. everybody is short staffed and so I think employers and managers really need to appreciate their employees it actually show up. I’ve been working in a restaurant for half of my life and I have come across so many rude managers! this poor girl had tears in her eyes and she was literally about to cry as I told her that I hope she has a better day and she does not deserve to treated that way! even if she wasn’t new everybody makes their own mistakes and no manager should talk to any employee that way, especially in front of a customer. so I get the girl out the window whatever her name was a five star but I give Angie a zero star because she’s rude and she really should not be talking to The employees that way!!! Treat people better zaxbys!!