Logan's Roadhouse

The best thing about this visit was the server. Judy was great and friendly. The table was wobbly and should not be used as it might add to the risk if a tipped drink. For an appetizer I ordered the fried mushrooms. What arrived was various pieces of mushroom in a very crispy breading. I think there was only one whole mushroom with stem in the entire serving. My wife ordered a burger no bun, I ordered the country fried steak, sweet potato and Logan's rice. I asked for extra gravy and butter. When the food arrived the burger had the bun (I guess that is also on our server who should have caught that) and was ever so slightly cooked more than requested, and the steak which had minimal gravy. The extra gravy was a tiny condiment cup. In my history, country fried steaks should be smothered. Somewhere along the line, everyone seems to be convinced that gravy is a bad thing and should be used sparingly. Sad since the gravy was the best thing on my plate (next to the natural sweet potato). The rice had a flavor to me that resembled reconstituted dehydrated carrots. I hate wasting food, but I left it behind. The steak itself was overly salty (to me), I guess as compensation for lack of salt in the gravy, but to me it ruined the gravy because to me the gravy was perfect. Flavored great, creamy and with just enough pepper to hold up it's name. So to recap: country fried steak-too salty for me; burger-good; sweet potato-good; fried mushrooms-lackluster; waffle fries (not pictured)-good; rice-disgusting; service-great.

I don’t even have to explain… no sauces, no rolls, puny dried up nasty looking potato inside and out. It’s an old bottom of the pan baked potato. I even called in to add A1 sauce!! Nope they just couldn’t take the time to get it in the bag even after writing it on the ticket! Just why?!! Nobody couldn’t even call out the cook for allowing that baked potato sold that way! PATHETIC!! NO EXCUSE FOR THIS TYPE OF INEPTNESS!! UPDATE NO MANAGER HAS BEEN IN TOUCH.

Unbelievably incompetent staff. Host was incompetent, informed me he had no idea where their curbside pickup area was. Took an hour to prepare a family to go order only to bring it out and tell me that they were out of half of it. Server rubbed and scratched at her right eye for what seemed like an eternity and I was completely grossed out but continued to wait patiently. Ordered a family meal to go as a convenient way to feed my family, but it ended up ruining the entire evening. I asked for a refund and there was no apology, just attitude about how it was going to take the manager "a few more minutes" because she had to complete the refund in the back office. I had time to warn about 8 people that had been waiting to be greeted while I waited for my refund. I can't believe this place is in business. I picked up bread and peanut butter on the way home happy I didn't have to eat the food that was prepared by the server who rubbed her eyeball forever before bagging up my to go order. I have 10 years experience working in a restaurant and I can't even believe how bad this experience was. One star is too many.

We had a party of 25 people that showed up last night after a memorial service. Not only did they agree to accommodate us, they gave us excellent service and the food all came out quickly and perfectly! We would like to give special recognition to Walter, who was literally walking out the door when we called to see if they could take our large group, which he agreed to clock back in and take care of us. He was perhaps one of the most professional servers and so personable and accommodating to us. I was very impressed how he was able to split the bill into individual tabs for each person so smoothly and quickly! His service was impeccable and he was such a delight! Thank you Walter for caring about your customers!

It speaks volumes that you care enough to check your reviews. Food was good, the only issues I had were that although I'm not a social distance crusader but when I was in the restaurant wasn't busy at all but everyone was seated next to eachother so we could easily hear the customers in the next booths conversation and every time they moved we felt it on the back of the seat there were plenty of empty tables and booths to have put a buffer between everyone. Our drinks ran empty and we had to remind the server to bring the rest of our sides. I do understand people get overwhelmed but he seemed experienced and as I said the restaurant wasn't that busy. I feel as though he wasn't really putting forth a good effort on his part.

Well I hate to review a favorite. But this was terrible. I spent 50.00 for delivery. (The convenience) The steak was the size of a silver Dollar for a 6.oz and incorrectly cooked (Not to be a Karen but I weighed it and it was 4.oz). The salad ordered for a side was wilted. We did not receive the rolls ordered either! I contacted the delivery service. I honestly am disappointed. Quantity and quality was sub par and has made me decide to leave a review.

We used to be regulars since this location opened (2004?), but the quality tanked around 2017 and we've tried to come back a couple times per year and it was really bad. Thrilled to say we were pleasantly surprised tonight with both excellent service and delicious meals. Kimberly was fantastic and we're looking forward to our next visit!