Taco Bell

2/10/2022 My food was awful. I stopped in there on my way home for a quick lunch. Went through the drive through. I had asked for nachos and a crunch wrap. The nachos were awful, the beans they put on them looked like they were made weeks ago. The crunch wrap was good until I put the mild sauce on it that was ruined, tasted like vinegar so I couldn't eat it either. Some of the mild sauce that was given to me was nasty, it was like other packs had busted open and dried all over other packs. I do no recommend this Taco Bell to anyone. It appears they don't care what they give their customers. The Owners need to visit this store!!! I'm surprised the Health Department hasn't shut them down yet.

They are still trying to run this store. But telling us we have to use the Giant Tablets to put in our orders. Will not bring me back. I ordered two meals with two small drinks. And still had to call someone from the kitchen to give me my cups. Then just a minute ago another customer went up to get a cup for his small child for water. Which isn’t on the Tablet menu. He had to interrupt her telling him to use the “Kiosk” to order ask for the cup.

I have such a mixed feeling about this particular location. It’s Taco Bell so no surprises there. They generally get my order right so no complaints there. It just seems like there is always some kind of problem when I go here. The drive thru is always slow, sometimes the lobby is closed so you have to use it. I went last week and they weren’t taking orders in the drive thru because the screen was messed up or something, so you had to come inside. I had two dogs with me and wasn’t going to do that so I told them I had already ordered in the app. They found it and had me come over to the lobby doors anyway. But this is the closest location to my house so if I want Taco Bell I have to come here. But is it really going to be better at any other TB location?

They messed up a special order burrito, but unlike so many fast food places, they caught the error, told us, asked us to pull around while they fixed it, and then when they brought us our order they threw in a couple extra tacos for free. They really went above and beyond, and of all the TBells we visit this one is almost always in point with everything, from service to food.

Went to this location on Tuesday, May 31st. Arrived at 9:36PM and when getting to box, we were told that they were closed. I asked what time since the hours listed are 10pm, and was informed, “we stopped taking orders at 9:30”. If orders are no longer being taken after 9:30 PM, then the store hours need to be adjusted to match that time.

They have treated me awfully for the LAST TIME. I have given this location 3 chances. The first time they were so snappy and rude. The second time, they had the audacity to legitimately scream at me through the drive thru, all because I asked if they had wings. Again today, they got extremely upset with me because I had forgotten to order 2 tacos and I told them at the window; They made it into a huge ordeal and were refusing to add them on… I was so polite and calm and explained I didn’t mind going back through again to get them. The lady at the window was sweet and went ahead and did it for me. But once the older lady that was making the order saw 2 items were added on… she began screaming and was absolutely ridiculous about it. To the extent that the girl had to actually close the window so I couldn’t hear her going off about me and the situation. I kept apologizing and telling her it was my fault but the way I was treated was WRONG!!! It’s like I was an animal. If you hate your job this badly, you shouldn’t be working there. It’s that simple. DO BETTER TACO BELL!!