Mcdonald's

Food is always very poorly prepared or missing items at this location. I understand it’s tough nowadays to find kids willing to work, but I’ve had the same problem here for many years and that tells me it’s an ownership problem. Have had enough, won’t patronize this location ever again. The fry picture is how it came. Same with the filet-o-fish.

So normally McDonald’s is not my go to restaurant. I usually prefer Carl’s Jr. or Wendy’s. With that said McDonald’s has the best app for ordering as well as the curb side pick up is second to none. No reason to wait in line at the drive-through or even go into the restaurant. The curbside is fast and efficient. And if you use the app there are always great deals. One dollar large fry or a one dollar coffee or even discounted meals. Superfast super easy. Everyone needs to take a lesson from McDonald’s service.

I wish I could give your employees 0 stars. 17 minutes in a drive thru because I made the mistake of ordering on your app and couldn't refund it. They took 4 orders from the lane beside us, couldn't exit because of your asinine setup. Took 9 minutes to realize they had more than one lane then 8 more to get through all the people they skipped over us for while laughing in their mics. Stop hiring children for managers.

Idk what it is, if this location has a different training program or what but the staff here is always so kind and so friendly in every form of interaction from order placement, to payment and pick up (drive thru) no matter who’s working. I swear every time I come through, I have to remind myself that I’m NOT at a chick fil a with the level of customer service I receive from working staff. Never have I experienced this level of customer service and hospitality from a McDonald’s restaurant. Keep up the great work you guys! This location really stands out to me and always has me looking forward to my next return. Plus, y’all now have me driving specifically to your restaurant every time I’m out in the valley even though there’s another restaurant closer to I-90 off Argonne exit (and I live on the north side). 10/10 would recommend. Literally if you ever need someone to make your day, go to this location I promise they will not disappoint. And you’ll have some McDonald’s food, too!

Not sure if you guys were just having a bad day today but I asked for a Spicy Chicken sandwich. They gave me a Mcchicken with spicy sauce all over it. Including the outside. Gross, i don’t even think it was from the wrapping either because it was literally ALL over it. Giving a 2 star cause the fries were fresh. Otherwise 1 star.

I tried to order a 20 piece McNugget and a employee said they’re not in freezing anymore for the night and was scum about it. You work in food serves if I wanted to order a twenty piece you make it. This is pathetic hour before they even closed was told this horrid les service and every time I go to this McDonald’s employee is smirky or just out right rude. This makes all McDonald’s look bad and like i said it’s pathetic get a different job.