Tim Hortons

I ordered a chicken sandwich, a ham and cheese melt, a mocha iced capp, as well as a caramel iced Capp. (The order was for me and my mom.) when we received our order, there were SEVERAL issues. The lettuce on the chicken sandwich was soggy and brown, they mixed up the syrups in the iced Capp, and they did not melt my ham and cheese melt. It was just two pieces of cheese. I’m not normally one to leave a review, however when I called them to confront them about my issue; the woman on the phone told me that they had many trainees in that day. (As if that excuses it, because all that proves is that they don’t watch what their trainees are doing, because them not putting a MELT into the machine that melts it would’ve been caught right away if they had been supervising.) She then proceeded to tell me to contact SkipTheDishes to receive points and dismissed the call. I’ve never ordered from this location, so as a first time customer this was extremely disappointing.