Qdoba Mexican Grill

Was really disappointed here recently. The staff during the day seemed much friendlier. They may be under new management, because the workers were quite rude and trying to overcharge me for things, in addition to only giving me one small scoop of the protein portion of my meal. The young man who helped me with the first part of my order, was very skimpy with the portions. I think because he was in charge of cooking the food, he didn’t wanna have to make more entrées or vegetables this late in the evening. Even though I eat at 7 PM. They were also trying to overcharge me for a large side of sour cream, which no one had ever charge me extra for and I’ve been coming to this location and others in the metro area for a couple years now. I love that Qdoba is more affordable than other restaurants of the same type such as chipotle or Salsarita. I will try coming back here once more during the day, just to see if the management has truly changed. People really make the difference at any business. Be careful who you hire!

This is the 2nd time in a row coming to this location and ended up disappointed. Both times the staff had a friend visiting and they were socializing the whole time. When i walked in, there was no one else in and there was no fajita mix and said they would have to make some. There were 4 staff members, they should have had some started when they realized it was empty instead of socializing. Also, both girls had long hair and were not in ponytails/pulled back and one girl kept flipping her head upside down and flinging her hair back up in the front area by the food. The girls were also standing by the food and playing with their hair while talking.

The fajita veggies were burned to a crisp yet still scraped off the grill and served to customers. Made my whole burrito bowl taste like burned barbecue. Just awful. Not to mention how all the employees gather in the backroom and talk while customers wait to be served also. Don't know what's going on here but I won't be back. The Chipotlé thats a block away is much better.

I will not comeback here and I wouldn't send anyone here. The last time i came i found a hair in my food. This time burned vegetables and when i took it up i was looked at like i was crazy for saying this shouldn't be served to anyone. And one guy comes out and says I didn't cook those and the lady says yea it happens sometimes. Honestly made us wait so she could finish sweeping. Check the video and time 10/28/2019 1:45pm