Plum Blossom

My coworkers and I ordered several meals yesterday while working at an urgent care since we are essential and working Christmas Eve and Christmas. My friend’s chicken lo mein had a live SNAIL in it. Several of us ordered the chicken lo mein. Was told by the owner that sometimes the snails are in the vegetables. So none of us ate our meals because there were vegetables in most of ours and not to mention we lost appetite and desire for the food after discovering the moving snail. Called the owner, they were busy so he said he would refund the full amount acknowledging that the snail was not supposed to be in there. However he called me back at 9:30 pm the same night and said $76 was too much to refund and that he would only refund partial. Called back this morning, now he is saying we should have brought the food back so they could take pictures for the insurance. None of this was mentioned on our call yesterday because he was busy and was probably not paying attention to what I was saying on the phone. Of course we don’t have our food with us today it was thrown out while we were at work. So he refused to refund anything at all and hung up on me. I understand restaurants are struggling right now, however something like this which violates health codes and questions the safety of all of their food there needs to be addressed appropriately, not with just a refund.

This place is amazing! It is local owned and the owners are some of the nicest people I have ever met. They are not doing dining in yet because of Covid but they are doing take out. This place has the best sesame chicken I have ever had and my boyfriend and I like to go get it at least once a month. This last time we went we told them that this was our anniversary meal and they gave us an assortment of free desserts that were super yummy! Please give this place a try as they could use the business during covid.

According to someone on wikipedia, "the plum blossom is a symbol for resilience and perseverance in the face of adversity during the harsh winter" and this restaurant lives up to its name. With such great food and an even friendlier staff, the Plum Blossom in Troy. NY is my new go-to for this upcoming Covid-19 winter when it comes to any sort of Asian cuisine. 5-stars, can't wait to try more new noodle suggestions.