Tim Hortons

To start off i ordered 2 egg and cheese farmers wrap. Cause sausage farmer wrap. After which she then tried to remove the sausage from the wrap. Then give it to me. Im like no make 2 new wraps. To top it off she tired to reuse the same old damaged boxes again. For one im Muslim i cant eat pork. But end of story you missed up make it back new stop trying to short cut and save money.

I've have never experienced such a poorly run Tim's. Just like everyone else said, the order is wrong 95% of the time, and they are out of most of the menu when you order, regardless of the time of day/week. The employees are also extremely slow and not very friendly. Even if you don't have a lot of employees, it shouldn't take 5 min for 3 people to prep 3 bagels when there are no other customers. It's kinda scary how badly it's run, to be honest.

WORST TIM HORTONS I’ve been to ever!!!! Today Nov 19, 2021 around 1:50pm I ordered my food in drive thru and they made it wrong!! When I told them they started arguing that they made the order right. They were rude and didn’t do anything about my order!!!! It’s close to my new job but will never go there again!! They are very rude and ignorant!!!!

The worst location! Every day something is wrong with my order and they can't even make a simple coffee order right. Nothing worse than getting to work and your coffee is made wrong! Not only that, you tell them your order on the speaker and they repeat back something completely different. They don't pay attention and they are not friendly at the window either. Worst customer service.

Terrible. Customer service was bad. Waited forever for service - staff kept looking at me like a deer in headlights then when they finally came and took my order, ripped me off. When I asked them about it (calmly and respectfully) and to fix it (they charged me for something they would not give me), their response was "well just don't get it next time" and still would not fix it. So instead of not ordering it, I just won't order there and I don't suggest other people order there either. That's terrible customer service and honestly, it's theft.