Bahama Buck's

Cashier was “in a rush” mood. Handed me my wave bender nice and fresh still. Ordered a mango tango and from the looks of it, it looks like it’s been premade already since it’s liquid form. What a disappointment. Ordered a “birthday party” that was suppose to come with sprinkles for my kid and didn’t even come with it. Paid almost $20 just for 3 items…. Cocos would’ve done better and way cheaper.

If I could give zero stars, I would. Don’t waste your time here!! My fiancé and I stopped here after having a WONDERFUL experience in the Fort Worth location. Not only was it not busy, it took a good 15 minutes to get our snow cones. The tops of the cones were very short. Mine had no syrup in the middle and both had way too much syrup to the point that once you broke through the crust on the top, it was basically soup. It had not melted because this happened immediately after we got the snow cones. The teenagers working were completely unsupervised and more concerned about visiting their friend who dropped by for a visit and helped herself to two smoothies instead of doing their job. Where is management? Where are the adults?? Get the kids in line.

The shaved ice products are always really good. My favorite is the orange cream. They lose 2 stars for 1 reason and that is service. Last few times I've been by this location there was a line around the building in the drive up window and you have to sit for 15 min minimum. Last time we skipped the window and went inside and the was no line to order. We stood at the register for 10 minutes and was never even acknowledged. During that time, there were several customers waiting on their order. One customer finally started complaining that they had been there 20 minutes for a drink. We walked out after 15 minutes of standing there and waiting to have our order taken. There were 6 people working behind the counter and 3 were busy and 3 were standing around talking to each other. If you can catch them when they are not busy they have great products but if there is kind of line, I would skip it.

I WOULD NOT RECOMMEND!!!!! The wait for the drive-through was absolutely ridiculous. We sat there for for 1hr and 25 minutes from the time we pulled up to the time we left. 50 minutes was just before we ordered (I was blocked in and couldn't get around) when we ordered I figured I'd wait it out since we made it this far and it took another 10 min for them to come to the speaker, then the remainder waiting for the actual shaved ice. If I could give it a lower rating, I definitely would.

I typically try to not give bad reviews, and give people the benefit of the doubt, however, this was the worst customer experience I have ever had. My wife and I waited for over an hour in a drive thru line of 8 cars before even getting to the speaker to order. We then waited for over 10 minutes at the speaker, never even being greeted by an employee. An employee eventually walked out the back door and put a sign on the speaker, as we are waiting there, that says they are out of ice. I will never go back to this location. I have worked in customer service for almost a decade, and I understand that things get busy, break, and run out. That being said, I could not believe this experience.

A few years ago on my travels, maybe 4 or 5 years ago. I was hankering for a tiger blood snow cone. If memory serves me correctly these were dark time when the Mr. Snow off of Memorial St was closed. I figured meh ill try it from Bahama Bucks after all tiger blood is tiger blood. When I received my order and took the first bite I realized tiger blood flavoring was NOT the same everywhere. That sweet coconut flavor with a hint of whatever else is in that flavor eluded me and I was met instead with Robitusin cough medicine with a hint of castor oil medicine flavor. Even though I've never tried castor oil, the name sounds like how the Bahama Bucks Tiger blood tasted. To this day 5 years later I am still awaken, drenched in a ice cold sweat and with an impending sense of doom. On that day, mankind received a grim reminder... that the Tiger Blood from Bahama SUCKS. Go to Mr Snow instead if you want tiger blood.