Shake Shack Wayne

first of all, i ordered off of grubhub. now the whole entire shake order is incorrect as i ordered a cookies and cream milkshake. don’t get me wrong, i wasn’t too upset about that i could’ve just dealt with it but as i stuck my straw in i felt a big chunk of something in the milkshake and took out a ketchup packet. that’s extremely unacceptable.

So Five Guys has a competitor now! Unfortunately, they aren't in my area, but believe I will be back when I return to New Jersey. Super delicious menu, additional options at little to no cost, divine crafted cool beverages such as the chocolate cream pie shake OMG! I'll tell you the staff was fantastic and the establishment was just about pristine. Slightly pricey if you come in with a "something fierce" appetite (like I did), but delivers on satisfaction. I would absolutely recommend this stop and go or eat and Flow burger joint. Classy and fun!

This location always gives their 5 star best in customer service! It’s not your average fast food as far as that , they have always time and time again been so patient for our complicated orders , the staff is always smiling and it’s really clean and well kept , just wanted to take a second and thank the staff … they know why … Denny had an awesome birthday thanks for making a Thursday night special for him

First of all let me say that Shake shack has good product. This location has a habitual problem where at least 20% of the time my order arrives without the sauces which have been very explicitly labeled on my Uber eats receipt. In one instance I contacted the manager who promised me a free meal etc. etc. and later reneged on any compensation for not having sauce 20% of the time that’s totally unacceptable when I eat chicken I need sauce. I am posting this out of frustration because I need it to stop happening. Shake shack please regain control of this location!