Friendly's

THIS LOCATION NEEDS TO GET THEIR ACT TOGETHER when it comes to DoorDash orders. I've ordered countless times and each time they ALWAYS mess up my order. But this time I didn't even receive a portion of what I ordered. I ordered 2 LARGE sundaes. The dasher dropped off the bag which had the correct receipt on it.... But the contents of the bag was a single small sundae. And not even one of the sundaes I had ordered. The workers there do not follow instructions, have no awareness of what they're doing and clearly have no common sense.

This has to be the worst restaurant experience I have ever had in my entire life. First off, we stood awaiting simple acknowledgment to be seated for roughly ten minutes. Secondly, our waitress changed twice and finally the one they set us up with happened to have the worst attitude rolling her eyes at our orders, sucking teeth, scoffing and so on. Finally they get us just our drinks and my wife’s cup of water had dried syrup from soda on the inside. Then, when we got our entrees, the fish had a STRONG fishy smell, spots of grey, and made her stomach turn after only a few bites. When asking the manager if we could order something else, he said yes but no one returned to take the order (after telling us the fish was frozen so it can’t be bad). He had walked by several times. After about 15 minutes of waiting I walked up for the check and they comped the fish luckily, but not without an attitude. The waitress SNATCHED the receipt from the manager. The entire time we felt unwelcome and uncomfortable. My advice is to avoid if possible. (In my opinion a health inspection is way overdue, Ice cream still good though.)

I ordered waffle fries, got regular. My burger was also missing the fig jam. Was supposed to have brisket on it but tasted like fatty pot roast. We also ordered 2 medium sundaes to go. There was barely a single scoop of ice cream and maybe a tablespoon of hot fudge on them. I haven't been to a Friendlys in years, and I won't be going back. No surprise why the chain is vanishing.

Stopped by and was disappointed there were three people in our party and we waited 35 min just for a salad and two burgers. When the waitress brought the food I asked what took so long and I guess the other side of the restaurant got slammed. Service was slow food was ok but the new changes on the menu looked confusing. Its a mash up of all different fare. From Mexican, Italian,and American cuisine.

Our server was Jobbie, he was excellent! He was attentive and prompt. Was very careful about food allergies. Whisked away dirty dishes, refilled sodas, cleared menus. We at a slight issue with one of our dishes. And the Mnrgr Danny was friendly and courteous taking care of issue. We were very satisfied with our end of school year celebratory meal. Jobbing even had our sundae orders on the table under 3 mins.... reminiscent of service standards of yesteryear. Cheri was very friendly even though she wasn't even our server.