Mcalister's Deli

Employees are sweet but don’t pay attention to detail when it comes to ringing in or preparing the food. I ordered veggie chili and received beef chili. I realized a couple bites in. I’m a vegetarian and haven’t eaten meat in 4 years so this is disheartening for me. More attention to detail and not rushing the food out just to get it out would make this place a lot better. I love mcalisters but I won’t be returning to this location.

Abigail is just there to be there; absolutely no sense that she is getting paid to provide customer service. Chef is rocking a purple shower cap and ear phones, just living his best life without regard to how sloppily (and without accuracy) he prepares/BURNS the food. At least four employees, only one table has people, and yet these employees are providing no customer service…yeah, let’s stop blaming covid for everything….HIRE BETTER so we can have better experiences…until then, you won’t see a single red cent from me, my family, or anyone else that I can reach out to.