Big Apple Pizza

This place has great slices! So many diffrent toppings and options. It's so hard to make a choice. For me its not your typical slice of pizza. It's a bit thicker and so much more crunchier. I love that style. Came with my son for lunch and he got the chicken bacon ranch, I got the chicken and broccoli and tomato and basil. Mmm it was so delicious. Love coming here for a quick lunch. Can't wait to order a few pies for the family...

I am typically not a review person, but let me just say that whoever made this pizza is incredible and I want to thank you for sharing your gift with the world. My sister brought home leftover veggie pizza and it was not only the best veggie slice I have ever had, but one of the best pizzas I’ve had in general, mind you I am not even usually a veggie person. I can only imagine how great this tastes fresh, being that it already tastes so amazing. I must go now as the timer for the second slice just went off.

We regularly order a plain cheese pizza from here. Never in our lives have we ordered a complete pepperoni pie. Tonight, we ordered a plain pizza by phone for delivery. After waiting for an hour, we received a completely pepperoni pizza because whoever took the order over the phone put it into the system incorrectly. The delivery driver contacted his boss and connected us with whatever man was in charge. He insisted that it was our fault, that either we ordered the wrong thing or when whoever took our order read it back to us as pepperoni and we said it was correct. We definitely did not order pepperoni, nor did they repeat our order back and tell us it was pepperoni. He told us that they could either send us the right order, or if we wanted to keep the pepperoni pizza, we had to pay full price for it. After waiting an hour already, we didn't want to wait one more for a different order, but we also didn't want to pay full price for the wrong one. Whoever was in charge continued to insist that we were in the wrong and just didn't know what we ordered. We understand that mistakes happen, but given the situation and our longstanding support of this business, we would have expected more acknowledgement on their part and an attempt to keep the customer happy. We returned the pizza, are expecting a full refund, and we will not be giving this place business again.

Inadvertently put in an incorrect delivery address and used my son's account so they didn't have a good contact number. 100% percent MY FAULT. Since my son didn't get the call right away, they were calling him multiple times. Once he saw the calls, he called me and I called the store right away. The way I was treated by the owner, i don't care how good their pizza is, I wont order from here again. I was asked "don't I know how to put in a correct delivery address"? Was also told the driver was driving around linden for over an hour when I know the order left the store at 12:08 and I was one the phone with him at 12:40. 30 minutes, NOT over an hour. Said he is too busy for this. EXCUSE me, I'm sure this isn't the first time one of his drivers couldn't find an address. He told me if I wanted the order now I had to come to the store and get it!!! This guy was one of the rudest people I have ever talked to at a food establishment. Pretty much told me he didn't need my business.! Don't worry, you wont be getting it in the future. I CANCELED THE ORDER and went to Little Italy down the street.

So today, I ordered a small pizza from “Big Apple Pizzeria” in Cranford like I’ve done before. The delivery guy, a young man named Ben comes to my door, apologizes if it’s late (it wasn’t) and as he hands me my pizza, says “I’m so very sorry for the loss of Luis…you did a great job on your window…I’m so sorry”!!! Needless to say, I smiled, thanked him, and immediately called the restaurant to compliment him as tears flowed!!! Such a sweet young man, he noticed, said my son’s name, and gave me such a sincere condolence!!! May God Bless him forever!!! (Posted this on my Facebook too) I will remain a faithful customer and spread the word. THANK YOU BEN!!!