Pizza Hut

I called in and placed an order for carryout , was told it would be approximately 16 minutes. Drove to the Pizza Hut on Parker Street. The person at the drive through said they did not have have an order under my name or phone number. The person at the window said this happens all the time with the call center. The person at the window didn't even ask if they could help me. I will never order pizza from Pizza Hut anymore.

Waited 40 minutes for my food (which isn't necessarily unreasonable, but on the long side for a small order on a Thursday night), only to have them bring the wrong food. Food isn't good enough for me to wait another 40 minutes for them to, ya know, actually bring what I ordered, so I think I'll just be done with Pizza Hut.

Problems with the website caused the order to be delivered instead of carry out. The initial screen where we have to make that choice did not appear until I clicked place the order. Website malfunctions are frequent and annoying. On one occasion we were told the local store was closed but when we drove by it was open. Fire your website designer and hire a competent one! I'm not sure how this is still active but I'll add a new miserable experience with the website. I hasn't been fixed but I guess noone at Pizza Hut reads these.

I DO RECOMMEND my local Pizza Hut, but exiting from it is currently difficult due to street construction. There is nothing anyone can do except be patient. (Later) Now that construction is complete I love to order from this Hut because they prepare great pizza JUST like I order and access is great.