Buffalo Wild Wings

I was overjoyed with how fun and friendly the entire staff was. The hostess, our waiter Christian and management were amiable. This was the first place my coworker and I chose to eat at after we flew into town. The food was delicious. We had the wings and chicken nachos. I will be back before I leave to fly back home. Thank you all for an extraordinary experience at your restaurant.

I’m not sure what exactly happened here but it wasn’t what I expected based on the majority favorable reviews and my love for Buffalo Wild Wings. My wife and I arrived here in the afternoon on an Saturday during the slow hours. There was maybe three people at the bar and 3 other couples in the entire restaurant. We were seated quickly and our orders taken promptly but the server was a bit awkward and short with us (nerves?). Our wings arrived fairly quickly but without our requested celery and carrots. We had to grab our server and remind him halfway through the meal because he was so rarely by our table despite the empty restaurant. On to the food itself. The wings were almost room temperature, dry as can be, and with barely any sauce on any of them. It almost felt like we got leftovers from the hour before. The saving grace was that we were so hungry from fasting that the warm fries and signature taste of the little sauce on the wings made it so that we could at least finish the food. The server did not come by our table until I pushed all the empty plates to the side of the table and asked for a receipt. A few moments later, the receipt was just kinda just thrown on the table without a word from the server. Overall, very disappointed with our service and the quality of our food. Hopefully the next time we come in it will be a better experience.

I got 30 boneless wings, and 20 traditional wings with sauce on the side. Except they didn’t give us ANY SAUCE on the wings. We called to see what we can do, and they offered us TEN dollars refund on our 50 wings, or else we have to drive back with our cold chicken to pick up sauce. Apparently they also don’t feel any regret for their errors, because the manager was loud and proud of his staff regardless of their poor performance. Here’s how the conversation went. Us-“So the only thing you can do is refund us ten dollars?” Manager-“Yup” Us-“and the only alternative is if I drive over with my cold chicken and pick up the sauces on my own? No new chicken?” Manager-“Yup” Avoid the joint at all costs.

We decided we were hungry for boneless wings. Our best visit in a long time. Thai Curry and Asian Zing were nice size and flavored just right with a kick. Onion rings were perfect. Celery and carrots were crisp. Tiarra, our server was very attentive and returned several times. Very Friendly. Tables were clean. Masks and social distancing.