Captain D's

This used to be a great store but tonight on Saturday September 18th at Tullahoma tn location we wasn't aware they were closing at 7pm no biggie I waited in line I know atleast 10 mins yet again no problem with that. The guy gave me my food and I get home open everything up getting ready to have a great meal and..................the fries were hard as a rock, hush puppies were so rubbery and the fish was rubbery and not to mention redipped to reheat so they didn't have to cook again. I called the store the lady manager that answered off the rip had an attitude and was quick to tell me I was wrong,that she cooked it fresh. In order to even attempt to eat it I had to put it in my air fryer to somewhat revive this crop. I understand being short handed but come on now. Get it together cause we love captain ds.

Just had a fresh cooked wonderful meal. There was nothing lacking here today. Kayla was on our receipt so I hope she was the kind lady waiting on us. We enjoyed dinner in a very relaxing and clean restaurant. Best Captain Ds experience ever. Thank you Kayla and staff for a great experience well worth the drive from Decherd Tn. Food was amazing. So was the service

We must have followed the people below us because we received almost the same lackluster service from this poorly educated (lacks decency and serious customer service skills) kid at the intercom. He makes us wait out in the cold for 7-10 mins before acknowledging us, then proceeds to tell us they close at 7:30...which is it? 7 or 7:30?? He claimed they were short staffed - when they only had 4 cars total at our time AND the dining room was closed. You must be incredibly slow not to be able to handle 4 cars! I've served tons of drive through customers way better than this and I was new on that job. Please find something more suitable and something you can actually do or go back to school to learn some common decency at least.

Tried to eat an early lunch here today and the doors were locked at 10:50. A worker came out after they saw me standing there for 5 minutes, and tile me that they wouldn't be opening for a half hour. I questioned the hours on the door and she said they were running behind today. Then she got in her car and left.