Captain D's

I was craving fish and chips, and this was the only place I could find open on sunday. I ordered 2, two piece fish lunch. It came with two pieces of fish, two hush puppies?, French fries and coleslaw. No drink. It was $15+ for just those two orders, I thought that was a little pricey for fast food! We were the only one in the drive-thru, no customers inside and the order took forever!! Fish was good, french fries okay, husband said the coleslaw was okay and neither of us eat hush puppies. I wouldn't eat here again.

I call them to let them know my ColeslawWas spoiled and the amount of food that I paid for was not Reasonable. The young night Manager hung up in my face. So I went to the store to show him. He walk away from the window and close as I was telling him. I don't want anything free. Im just letting you know. Not been rude .He close the window in my face. He was the tall young looking one like he's 17 year's old. He need a class on how to work with the public if they not been rude or Hostel. This happen. July 31 20 between 6:45- 7:30. From the call until I pull up.

Took 45 minutes in the drive thru to get our food. When we pulled up they told us our total, we handed them our coupon and they told us so we had to tell them that we had a coupon when we ordered. We did tell them about our $3 coupon because we saw two signs when we ordered that said we had to at the speaker. They also charged me the full price for the sides instead of the discounted upcharge. With a little bit of disappointment, the cashier did refund us. Unfortunately, she didn't know math very well. I need to find a new Captain D's or one that I can pay with an app

I’m curious how this location is still even open. I’ve lived in Concord my entire life and can count on one hand how many cars I’ve seen in the parking lot and drive thru combined. Most of the city is perplexed by the help wanted sign at the road. Either someone in charge is squeezing the life out of a penny; and I mean squeezing every last drop out of that penny, or something sketchy is going on.

Captain D's needs to just close this restaurant. I came thru the parking lot and thought they were closed because there were no vehicles anywhere but the open sign was lit up. So I went to drive thru and kept saying hello but after 4-5 minutes I decided they must be closed. Drove around and looked in drive thru window and saw no lights on. Decided to look at maps on my phone to see if the restaurant had closed down....it said they were open. I called and it rang 9-10 times until finally someone answered by saying " WHAT".....I asked if they were Captain D's thinking no restaurant answers their phone like that. The guy said "YEA".really rude sounding. Told him I was gonna go back thru drive thru without getting any response. Went back and he got on intercom saying" What" rudely again. Got food home to find the fish almost raw.....unedible....this was on February 9th at 4:30 PM.....really need to close this place or get new people......

I love eating here. However, today will most likely be the last time I stop here. I was in the drive thru today at lunch and was told to wait. After 5 minutes (a generous wait) I said I was ready to order. The response I received from the lady was, "I said give me a minute, I'm busy right now." So, I drove off. I've worked in customer service 23 years, you don't ever respond to a customer like that, ever. No one was in line. There were 2 cars in the lot, so there was no reason I should've had to wait 5 min to place a lunch order.