Firehouse Subs

First time ordering from Firehouse subs. Did a online pickup and that was pretty good. I ordered a large Italian and cheese stake. Only thing that could have been better is being able to see the green peppers like in the online picture. Instead it was buried in the sandwich. Other than that I am happy.

I’ve been going here for awhile now. My most descent visit was today. I first walked in to find it extremely smoky inside.. surprised the alarm wasn’t going off. The service was average at best. It did not seem anyone was in a hurry. The food however tasted amazing as usual. I give the employees the benefit of the doubt today. I usually don’t have any issues. I’ll be back again.

Let me start off by saying I went to firehouse subs for my first time today not a good experience the employees do not greet you when you come in try to place the order over the phone and they hung up on me in the cash register wasn’t working and nobody knew what to do and proceeded to tell me that one of the employees took the keys home to the register unacceptable…. The employees need to be trained big-time customer service hospitality and train that if something is wrong they need to know how to fix it or call the proper people that does and that should’ve been stated when I walked in that the cash register wasn’t working they was only taking card I wasn’t told that until my food order was already placed.

Couldn't call in to preorder because phone in store was not charged or on the hook so I had to wait for order. Wasn't the cleanest and had 6/7 workers at the time. Also wanted a large and couldn't get because they said the wheat bread wasnt thawed. I do love the quality of the food but overall not very pleased with this visit..

Super unprofessional job setting. Hired me for a job, I quit my prior job to work there. finished all paperwork etc, have no communication from them for a few days. get a text from the manager that I've been let go before I started because they "Over hired". incredibly unprofessional, really shows the kind of management they are ran by.