Jersey Mike's Subs

Very upset when we drove out of our way to get a cheesesteak and told only cold subs. Would have understood except they were still making them for door dash orders. Was told they couldn’t do both. When told him we drove out of our way to get a cheesesteak, was told that’s to bad. Serve all or none. Don’t forget about the people that come to your store to get your food. Don’t just cater to those you lose money on from door dash. Food was good, just not what I came in for.

WORST SERVICE EVER. Jersey Mike's - 6464 Pullman Drive, Lewis Center, Ohio 43035. Had a lunch delivery made, the bag the food came in was competely sealed so no tampering was done by the delivery service. One sandwich in the bag was wrong. Called the store and their solution was for me to come pick up the correct sandwich which I could not do...hence the delivery service...or to have the delivery service credit me for the sandwich. IT WAS NOT THE DELIVERY SERVICES FAULT. I have yet to see a refund for the sandwich nor have I received any further response from the Jersey Mike's store. Poor poor POOR customer service and I will not purchase from them again.

I always seem to get a sandwich that's so soggy it's inedible. I know this can be easily remedied by getting a bowl instead, I feel like I shouldn't have to... This time around I got the chicken bacon ranch and, I'm not sure how the chicken is prepared, but I was shanked in the gums with what I assume was a piece of bone.